Leadership Excellence and Management Solutions for Neonatal, Obstetric and Pediatric Nursing

LEADERSHIP EXCELLENCE AND MANAGEMENT SOLUTIONS FOR NEONATAL, OBSTETRIC AND PEDIATRIC NURSING

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Friday, June 6
7:00 a.m.	Registration • Check-In • Displays
8:00	Program Objectives
8:05	Healthy Work Environments: A Journey to Excellence Connie Barden, MSN, RN, CCNS, CCRN What part do communication and collaboration between healthcare professionals play in patient safety, medical errors and staff turnover? Learn about the relationships between these critical issues and the “Standards for Establishing Healthy Work Environments” from the AACN. In this day of stretched resources and increased healthcare demands, whose role is it to create these environments? Who really can?
8:50	The Journey to Magnet: Lessons Learned Susan Cline, MSN, MBA, RNC In this “travelogue” describing the Journey to Magnet in a free standing pediatric hospital, learn about the development of timelines, marketing plans, data collection, and writing strategies. The speaker will offer tips for printing and publication, and describe the Magnet site visit experience.
9:30	Refreshment Break • Displays
10:00	The Ultimate WIN-WIN: Transforming Patient Care Through Nursing Quality Measurement Nancy E. Donaldson, DNSc, RN, FAAN Patient care excellence demands high reliability processes in order to consistently meet quality, safety, outcomes and cost targets.The California Nursing Outcomes Coalition (CalNOC), launched in 1996, provides its members in the West the nation’s first nursing quality virtual dashboard. Leveraging and customizing CalNOC data is enabling hospitals to radically transform care and to explore unit level characteristics that produce exceptional results.
10:45	Leading and Managing: Two Essentials for Success in Healthcare Tangula L. Taylor, MBA, BSN, RN, CNA, BC In today’s dynamic healthcare environment, the success of any organization or patient care unit is contingent upon the individuals who are leading the people and managing the operations. Both leadership and management are required and without one or the other, it would be almost impossible to achieve desired results. The business of healthcare presents daily challenges and it is the ability of leaders to lead, leaders to manage, managers to lead, and managers to manage that will drive success.
11:30	Questions and Discussion Faculty Panel
12:00 p.m.	Lunch Break
12:30 - 1:15	OPTIONAL AFTER-LUNCH PRESENTATION The Warm Heart of Africa: Providing Medical Care to the People of Malawi Suzanne Taylor, MSN, RN, EMT In September 2007, Suzanne embarked on a short-term mission trip to Malawi, Africa with a medical team from her church to help meet the spiritual and medical needs of this African community. Come hear about her African adventure and see the pictures that will bring her experience to life! Information on the “nuts & bolts” of organizing a trip and lessons learned will also be presented.
1:30	Creating Fun in the Workplace: It Is Possible! Susan E. Osborne, MSN, MBA, RN Learning to have fun in the workplace is essential in today’s high stress, high acuity healthcare environment. “Lightening up” has been proven to increase productivity and enhance teamwork. Many leaders do not have the time to develop creative ideas for team building. Learn about some practical ideas and a plan to get you moving in the right direction.
2:15	Protecting Your Staff and Yourself from Healthcare Liability Nancy Blake, MN, RN, CCRN, CNAA Why do patients sue nurses and hospitals, and what can nurses do to avoid lawsuits? The concept of “standard of care” will be described, and key elements of good charting and documentation will be identified. Legal issues surrounding the medical record and negligence will also be discussed. The examination of case studies will demonstrate real-world examples and provide practical tips for your own practice and to share with your staff.
3:00	Refreshment Break • Displays
3:30	Subtle Violations of Patient Confidentiality Douglas S. Diekema, MD, MPH The rule of confidentiality governs the interaction between health care providers and their patients. But maintaining confidentiality can be a much greater challenge than many people realize. There are many ways in which confidentiality is violated on a regular basis because of a lack of awareness on the part of providers. This lecture will review the many ways in which modern technology and lack of awareness conspire to undermine this important element of medical care.
4:15	Questions and Discussion Faculty Panel
4:45	Adjourn


Saturday, June 7 During each Concurrent Session, 4 topics are presented simultaneously in separate rooms. Sessions are limited in size and choices are assigned in the order received. Indicate your selections on the Registration Form.
8:00 a.m.	CONCURRENT SESSIONS #1
#11	Making Medical Decisions for Children: Ethical and Legal Considerations Douglas S. Diekema, MD, MPH Most children cannot make medical decisions for themselves, and therefore depend on others to make decisions on their behalf. What are the limits of parental discretion in making decisions for their children? When should children be allowed to participate in medical decision-making? How should disagreements between parents and providers be addressed? Using a case based approach, this session will address these and other ethical and legal questions that arise in the care of children.
#12	Nursing Professional Practice Councils: Empowering Shared Decision Making Susan Cline, MSN, MBA, RNC Direct-care nurse involvement in organizational decision making is a widely-recognized attribute of excellent nursing divisions. The speaker will discuss the development of a Nursing Professional Practice Council in a pediatric organization. The development of nursing mission statements, vision statements, and professional models of care will be described, along with strategies for increasing the involvement of direct-care staff.
#13	Pushing and Pulling: The Mechanics of Patient Throughput in an Acute Care Pediatric Setting Dorothy C. Foglia, MS, PhD(c), RN, CNAA, BC Tangula L. Taylor, MBA, BSN, RN, CNA, BC The hospital is full, the Emergency Department is overcrowded and transfer calls continue. What now? The answer: patient throughput. Today, many healthcare organizations are struggling with optimizing patient throughput, which ultimately impacts the business of the organization. As such, capitalizing on patient throughput strategies will create organizational wins.
#14	The Future is Now: Enhancing Team Preparedness for Critical Events through Simulations and Drills Connie M. Lopez, MSN, RNC, CNS Improved patient safety and outcomes are a high priority for all healthcare professionals and organizations. High-tech tools, such as simulated and virtual scenarios and interactive mannequins, are becoming more available and increasingly implemented to add a more “real world” dimension to training for emergency situations. Learn about these various tools, and practical tips for the research, collaboration and process required to bring such training to your own facility.
9:30	Refreshment Break
10:00	CONCURRENT SESSIONS #2
#21	When Playing Around is Serious Business: Instructional Games and Interactive Exercises for Staff Education Suzanne Taylor, MSN, RN, EMT Research shows that adding practice to information and examples increases learning, and that application of knowledge and skill to real-world tasks is a necessary component of effective learning. This session will stimulate interest in the role of play as a rich source of meaningful interaction within learning environments. Various tools will be presented to help design an environment that is a purposeful, goal-oriented and personally satisfying.
#22	Clinical Informatics: The Way of the Future? Debra Schumann, MBA, BSN, RN Healthcare has become increasingly and unavoidably reliant on electronic information. As we continue to implement more electronic medical records software, nurses/clinicians play an invaluable part in planning for “user friendly” health records. How can you impact what is happening in your facility?
#23	Families: Just Who Do They Think They Are? Connie Barden, MSN, RN, CCNS, CCRN Families are an important component in the healing and well-being of patients. Yet dealing with some families can be challenging and time consuming and may even require skills some nurses never learned. Listen, learn and perhaps even begin to think differently about families after this intriguing session.
#24	Connecting with Your Finance Department Matt Chance, FACHE Amy Miller, MS Don’t be intimidated by conversations with your CFO or Finance Director. Get approval for resources to meet your clinical needs and to develop new programs. Learn how to “speak their language” with confidence during budget and financial performance discussions.
11:30	Lunch Break
1:00 p.m.	CONCURRENT SESSIONS #3
#31	Clinical Informatics: Driving to Safer Patient Care Debra Schumann, MBA, BSN, RN Patient safety is a hot topic and a high priority for all healthcare personnel! Implementation of point of care bar coded medication administration in an academic hospital will be discussed as one means of achieving this goal. The use of clinical documentation to drive to safer patient care and regulatory compliance will also be addressed.
#32	An Enhanced Model for Mentoring: Mentor/Mentee Circles Suzanne Taylor, MSN, RN, EMT Mentoring creates a powerful relationship but does it always have to be a one-on-one process? It may be time to consider some innovative changes to the traditional mentoring model. This session will focus on a mentor program that includes a circle approach: two seasoned RN mentors paired with four to six new graduate nurses. The impetus for this change will be discussed as well as model structure, benefits, outcomes and lessons learned.
#33	Speak Up! Effective and Meaningful Communication Skills Nancy Blake, MN, RN, CCRN, CNAA The ability to effectively communicate with others in the workplace is one of the most important skills to possess in healthcare. This includes managers communicating with both staff and colleagues, dealing with conflict, the SBARQ method for patient hand-offs and utilizing the nine principles of effective communication. In addition, the importance of providing meaningful feedback will be discussed, and tools and tips for this process will be explored.
#34	Generational Issues in the Workplace Angie Sganga, MSN, ARNP, CLC Four generations in one workforce, a challenge or a blessing? You may sometime feel as if you’ve brought your parent or child to work with you! Take a light-hearted look at the real issues this diversity presents, and strategies to help tip the scales towards “blessing”.
2:30	Refreshment Break
3:00	CONCURRENT SESSIONS #4
#41	PICU Nurse Retention: Voices From the Frontlines Dorothy C. Foglia, MS, PhD(c), RN, CNAA, BC PICU RN’s are very vulnerable to dissatisfaction, as they face issues unique to caring for critically ill children and their families. The daily experience of children suffering, dealing with pain, or even dying can become unbearable. This presentation will summarize the “voices” of the PICU nurses at Children’s Medical Center Dallas. Results of a qualitative action research study will be discussed, as well as recommendations for retaining this valuable group of nurses.
#42	Conflict Management: The Silver Lining Angie Sganga, MSN, ARNP, CLC Conflict exists everywhere. As long as it is effectively resolved, it can lead to growth. In this session, we will discuss how effective conflict resolution skills can make the difference between positive and negative outcomes.
#43	Building Trust with Your Staff: Getting It and Keeping It Cynthia S. Speer, BSN, RNC The leadership role is the sum of many parts—including role model, change agent, negotiator and team member—all of which require trusting relationships with colleagues and staff. What behaviors encourage trust, and what can you do to help ensure it both grows and remains in place? The loss of this trust and ways to rebuild it will also be addressed.
#44	Anatomy of a Business Plan Matt Chance, FACHE Amy Miller, MS You have a great idea for a new program or initiative. Now, how do you convince your Leadership of its merits? Learn the basics of an effective business plan and the components required in order to give your idea the best shot at approval and success.
4:30	Conference Evaluation
4:45	Adjourn

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